LACAH London Academy

3-Month Employment Programme in the Hospitality Industry

Waiter/Waitress

The programme consists of one full day training that would immediately enter client to the chosen work industry and we have introduced 6 skills that is spread throughout this programme to support, enhance and promote their employability skills.
 Month 1Month 2Month 3
1st Week

Full Day Training (4 hours)

  • Introduction to waiter/waitress
  • Roles and Responsibility
  • Basic health and safety in workplace + PPE + Covid-19 Compliance
  • Customer service
  • Grooming Standard & Uniform
  • COSHH
  • Fire safety

Half Day Training (2hours)

  • Manual Handling
  • First Aid Awareness
  • RIDDOR

Half Day Training (2hours)

  • Communication + Teamwork Skills
  • Conflict Resolution
  • Equality and Diversity
2nd Week

Half Day Training (4hours)

This training will be hosted with our placement partner who will provide practical
training.

  
4th Week

Half Day Training (2hours)

  • Skills and Characteristics of waiter
  • Professionalism in waitress

Half Day Training (2hours)

  • Licensing law awareness
  • Alcohol Awareness

Half Day Training (2hours)

  • Rota Handling
  • Payment handling
  • Employment Rights and Responsibility in the Hospitality Industry

Payment plan

There are flexible payment plan available for this course contact us